Case Study

Real-Time
Container Tracking

Data insite blocks
Monday.com logo

Certified Partner

Jotform logo

Certified Partner

make logo

Certified Partner

iMIS Logo

INDUSTRY

Distributor of timber veneer products

Discover how Data-Insite helped Ventech, a fast-growing distributor of timber veneer products get real time tracking of shipments, saving labour and impoving supply.

Ventech Logo

The challenge

Using Spreadsheets forShipment Tracking

Our client, a fast-growing distributor of timber veneer products was using  spreadsheet-driven conatiner tracking, and
manual reporting processes. This resulted in:

• No live updates—teams waited hours or days for container data
• Transhipments (e.g., via Singapore) caused major blind spots
• Fragmented tracking across branches

The Ask: “We need a single, reliable system that shows everyone—across Melbourne, Adelaide, and Brisbane—what’s happening with our shipments, in real time.”

THE SOLUTION

End-to-end tracking system combining automation, real-time data, and cloud collaboration.

After analysis Data-Insite, working with Ventech, were able to implement systems to faciliate real time shipment tracking

  • Container Tracking API
  • Estimated Time of Arrival (ETA)
  • GPS coordinates
  • Transhipment status
  • Port movements 
  • Historical logs

 

All solutions were fully customised, integrated with existing platforms, and delivered with hands-on training and support.

THE RESULTS

Improved Visibility, Labour saving  and Increased Customer Satifaction.

Within 60 days of implementation, the client reported:

  • Centralised Visibility – All team members across branches accessed the same live data—no more manual coordination or version control issues.
  • Transhipment Reliability – Even during complex routes through Singapore or other hubs, visibility remained uninterrupted.
  • Customer Service – Staff could give accurate, up-to-the-minute updates to clients instantly.

 

These improvements resulted in significant time savings of 400 hours per year, as well as improved reliability and customer satisfaction.

 

Ventech Logo

INDUSTRY

Wholesale and Importing

  • 8 hours/week saved from manual tracking
  • Over 400 hours annually saved
  • Staff reallocated to strategic roles instead of admin tasks
  • Increased certintly improved customer satisfaction