Case Study

Real-Time
Container Tracking

Certified Partner

Certified Partner

Certified Partner

INDUSTRY

Distributor of timber veneer products

Discover how Data Insite helped Ventech, a fast-growing distributor of timber veneer products get real time tracking of shipments, saving labour and impoving supply.

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The challenge

Using Spreadsheets forShipment Tracking

Our client, a fast-growing distributor of timber veneer products was using  spreadsheet-driven conatiner tracking, and
manual reporting processes. This resulted in:

• No live updates—teams waited hours or days for container data
• Transhipments (e.g., via Singapore) caused major blind spots
• Fragmented tracking across branches

The Ask: “We need a single, reliable system that shows everyone—across Melbourne, Adelaide, and Brisbane—what’s happening with our shipments, in real time.”

THE SOLUTION

End-to-end tracking system combining automation, real-time data, and cloud collaboration.

After analysis Data-insite, working with Ventech, were able to implement systems to faciliate real time shipment tracking

  • Container Tracking API
  • Estimated Time of Arrival (ETA)
  • GPS coordinates
  • Transhipment status
  • Port movements 
  • Historical logs


All solutions were fully customised, integrated with existing platforms, and delivered with hands-on training and support.

THE RESULTS

Improved Visibility, Labour saving  and Increased Customer Satifaction.

Within 60 days of implementation, the client reported:

  • Centralised Visibility – All team members across branches accessed the same live data—no more manual coordination or version control issues.
  • Transhipment Reliability – Even during complex routes through Singapore or other hubs, visibility remained uninterrupted.
  • Customer Service – Staff could give accurate, up-to-the-minute updates to clients instantly.


These improvements allowed significant time savings of 400 hours per annum and the improved reliability helped to improve customer satisfaction.

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INDUSTRY

Waste Management

  • 8 hours/week saved from manual tracking
  • Over 400 hours annually saved
  • Staff reallocated to strategic roles instead of admin tasks
  • Increased certintly improved customer satisfaction

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