Case Study

How we unified a geographically diverse organisation to work as one

Certified Partner

INDUSTRY

Fire Risk Management Services

Discover how data-Insite helped Agilus, a fire risk management consultancy with team members located across Australia. They struggled using a combination of Excel, Dropbox, and various other software tools to try and manae their operations.

The challenge

Disconnected Systems & Manual Reporting

Our client, experts in Emergency and Fire Risk Management, was struggling with outdated systems, spreadsheet-driven tracking, and
manual reporting processes. This resulted in:

• Inconsistent bin collection records across sites
• Delays in compliance reporting for environmental audits
• Inefficient communication between field crews and the main office
• Limited visibility into asset utilisation and service performance
• Missed opportunities for route optimisation and cost savings

They needed a centralised solution to connect teams, automate reporting, and deliver live operational insights.

THE SOLUTION

Improved efficiency, visibility, reliability, and improved customer satisfaction.

Benefits of the implementation included

8 hours/week saved from manual tracking
All team members across branches accessed the same live data—no more manual coordination or version control issues.
Staff could give accurate, up-to-the-minute updates to clients instantly.
Real-time compliance reporting, reducing audit preparation time from days to minutes
Improved communication channels, keeping everyone aligned — even with teams operating across three states

THE RESULTS

Impoved efficiency, visibility, reliability and improved customer satisfaction.

Benefitsof teh implementation inclid

8 hours/week saved from manual tracking
All team members across branches accessed the same live data—no more manual coordination or version control issues.
Even during complex routes through Singapore or other hubs, visibility remained uninterrupted.
Staff could give accurate, up-to-the-minute updates to clients instantly.

These improvements saved 400 hours of labour anually, time that was redeplyed to value adding tasks.

INDUSTRY

Risk Management

Data Insite have save significant time and imporved cutsomer

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