These Invoice Terms and Conditions (“Terms”) govern all invoices issued by Johnstone Enterprises trading as DataInsite Pty Ltd (“Company”) to its clients (“Client”) for IT consulting services. By engaging the Company’s services and receiving an invoice, the Client agrees to these Terms.
1. Payment Terms
1.1. All payments are due within seven (7) days from the invoice date (“Due Date”) unless otherwise agreed in writing by both parties.
1.2. Payments may be made via bank transfer, credit card, or Ezidebit.
1.3. All payments must be made in Australian Dollars (AUD) and must include the invoice number as a reference.
1.4. Any processing fees applicable to credit card or Ezidebit payments are the responsibility of the Client and will be detailed on the invoice.
2. Late Payments
2.1. If full payment is not received by the Due Date, the Client may incur a late payment fee of two percent (2%) per month on the outstanding balance, accruing daily until payment is received.
2.2. The Company reserves the right to suspend or terminate services if payment is not received within fourteen (14) days after the Due Date.
2.3. In the event of continued non-payment, the Company may engage a debt recovery agency or pursue legal action, with all collection costs payable by the Client.
3. Disputed Invoices
3.1. The Client must notify the Company in writing of any disputes regarding an invoice within five (5) business days from the invoice date.
3.2. Disputes do not exempt the Client from paying the undisputed portion of the invoice by the Due Date.
3.3. Failure to dispute an invoice within the specified timeframe constitutes acceptance of the charges.
4. GST and Other Taxes
4.1. All invoices issued by the Company include Goods and Services Tax (GST) where applicable, in accordance with Australian tax laws.
4.2. The Client is responsible for any additional taxes, duties, or levies imposed by regulatory authorities.
5. Refunds and Adjustments
5.1. Refunds will only be issued in the event of a billing error or as otherwise agreed upon in writing by both parties.
5.2. The Company is not liable for refunds due to change of mind or unused services once the engagement has commenced.
6. Service Suspension and Termination
6.1. The Company reserves the right to suspend or terminate services if payment is not received by the Due Date, in accordance with Clause 2.2.
6.2. Any suspension of services due to non-payment does not relieve the Client of their obligations under these Terms.
6.3. The Company may terminate its engagement with the Client if repeated payment delays occur, upon providing seven (7) days’ written notice.
7. Amendments to Terms
7.1. The Company reserves the right to amend these Terms at its sole discretion.
7.2. Any amendments will be communicated to the Client in writing and will take effect from the date specified in the notice.
8. Governing Law
8.1. These Terms shall be governed by and construed in accordance with the laws of the State of Victoria, Australia.
8.2. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria.
By making payment on an invoice, the Client acknowledges that they have read, understood, and agreed to these Terms.
DataInsite
