Author name: Mark Johnstone

Artifical Intellegence (AI) and Workflows

Automation of Workflows – Critical to business Success In today’s competitive business landscape, having an efficient workflow is critical to success. Workflows ensure that tasks are completed in a structured, timely manner, reducing inefficiencies, improving collaboration, and enhancing productivity. A well-defined workflow minimises errors, prevents bottlenecks, and enables teams to focus on high-value tasks, ultimately […]

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Why does Monday work for Associations

The Monday.com Advantage Membership organisations using Monday.com report increased efficiency, improved member satisfaction, and greater revenue generation. By automating routine tasks and providing actionable insights, Monday.com allows staff to focus on what truly matters: building strong relationships and delivering exceptional value to members. In today’s competitive landscape, membership organisations need tools that empower them to

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Seamless Integration: Why Your Online Forms Should Sync with Your CRM

Do you need a contact form? Done. Payment forms? Easy. Complex onboarding questionnaire? No sweat. All our forms are fully customisable, mobile-friendly, and we can even match to your branding. Now, imagine all that data from your form being automatically sent to your CRM. No more copy-pasting. No more missed details. Everything is handled in

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Workflow Automation Improves Customer Experience and Business Success

In today’s competitive business environment, companies recognise the importance of a seamless Customer Experience (CX) and how it generates efficiency in their operations. The ability to automate workflows, especially when integrated with a robust Customer Relationship Management (CRM) system like Monday.com. For businesses, the benefits of such automation are transformative, driving improvements in customer service,

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Brewing Success: Craft Beer and CRMs

Australia’s craft beer industry is a vibrant and creative sector, producing some of the world’s most innovative brews. However, like many industries, it faces challenges in navigating the rising cost of living, increased compliance demands, and the need for efficient sales and operational management. Enter Monday.com, a powerful CRM tool that, when combined with tailored

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